/* ============================================================
   DNA+ Hub — Call Queue Page Styles
   Append to existing styles.css. Reuses DNA+ design tokens:
   --bg #0a0a0a · --surface #181818 · --surface2 #1f1f1f
   --border #2c2c2c · --gold #b8962e · --gold-lt #d4ae52
   --white #f5f5f5 · --muted #8a8a8a
   Manrope (sans) + JetBrains Mono (mono)
   ============================================================ */

/* ---------- Top control bar ---------- */
.queue-controls {
  display: flex;
  flex-wrap: wrap;
  gap: 14px;
  align-items: center;
  margin-bottom: 20px;
  padding: 16px 18px;
  border: 1px solid var(--border, #2c2c2c);
  border-radius: 12px;
  background: var(--surface, #181818);
}

.queue-control-group {
  display: flex;
  flex-direction: column;
  gap: 6px;
  min-width: 160px;
}

.queue-control-group label {
  font-family: 'JetBrains Mono', monospace;
  font-size: 10px;
  font-weight: 500;
  text-transform: uppercase;
  letter-spacing: 0.08em;
  color: var(--muted, #8a8a8a);
}

.queue-select,
.queue-input {
  padding: 9px 12px;
  background: var(--surface2, #1f1f1f);
  border: 1px solid var(--border, #2c2c2c);
  border-radius: 6px;
  color: var(--white, #f5f5f5);
  font-family: 'Manrope', sans-serif;
  font-size: 13px;
  font-weight: 500;
  cursor: pointer;
  outline: none;
  transition: border-color 0.15s;
}

.queue-select:hover,
.queue-input:hover { border-color: #3a3a3a; }
.queue-select:focus,
.queue-input:focus { border-color: var(--gold-dim, #8a6e20); }

/* ---------- Mode toggle (My Queue | All Locations | Admin View) ---------- */
.queue-mode-toggle {
  display: flex;
  gap: 0;
  border: 1px solid var(--border, #2c2c2c);
  border-radius: 6px;
  overflow: hidden;
  background: var(--surface2, #1f1f1f);
  height: fit-content;
  align-self: flex-end;
}

.queue-mode-tab {
  padding: 9px 18px;
  background: transparent;
  border: 0;
  color: var(--muted, #8a8a8a);
  font-family: 'Manrope', sans-serif;
  font-size: 12px;
  font-weight: 600;
  letter-spacing: 0.04em;
  text-transform: uppercase;
  cursor: pointer;
  transition: background 0.15s, color 0.15s;
}

.queue-mode-tab:not(:last-child) { border-right: 1px solid var(--border, #2c2c2c); }
.queue-mode-tab:hover { color: var(--white, #f5f5f5); background: #262626; }
.queue-mode-tab.active {
  background: linear-gradient(135deg, var(--gold, #b8962e) 0%, var(--gold-lt, #d4ae52) 100%);
  color: #0a0a0a;
  box-shadow: 0 0 12px rgba(184, 150, 46, 0.35);
}

/* ---------- Stat header bar ---------- */
.queue-statbar {
  display: grid;
  grid-template-columns: 1fr 1fr 1fr 1fr;
  gap: 1px;
  margin-bottom: 20px;
  background: var(--border, #2c2c2c);
  border: 1px solid var(--border, #2c2c2c);
  border-radius: 12px;
  overflow: hidden;
}

.queue-stat {
  padding: 14px 18px;
  background: var(--surface, #181818);
  display: flex;
  flex-direction: column;
  gap: 4px;
}

.queue-stat-value {
  font-family: 'JetBrains Mono', monospace;
  font-size: 22px;
  font-weight: 700;
  color: var(--white, #f5f5f5);
  letter-spacing: -0.01em;
}

.queue-stat-label {
  font-family: 'JetBrains Mono', monospace;
  font-size: 10px;
  font-weight: 500;
  text-transform: uppercase;
  letter-spacing: 0.08em;
  color: var(--muted, #8a8a8a);
}

.queue-stat-value.gold { color: var(--gold-lt, #d4ae52); }

/* ---------- Refresh status indicator ---------- */
.queue-refresh-row {
  display: flex;
  align-items: center;
  gap: 12px;
  margin-bottom: 16px;
  font-family: 'JetBrains Mono', monospace;
  font-size: 11px;
  color: var(--muted, #8a8a8a);
}

.queue-refresh-dot {
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: var(--gold, #b8962e);
  box-shadow: 0 0 6px var(--gold, #b8962e);
  animation: queue-pulse 2.5s ease-in-out infinite;
}

@keyframes queue-pulse {
  0%, 100% { opacity: 0.5; }
  50% { opacity: 1; }
}

.queue-refresh-row .qr-stale {
  color: #c97e3e;
}

/* A gold pulsing dot reads as "healthy" no matter what the label says. When the
   snapshot is stale the dot must agree with the text, or it undercuts it. */
.queue-refresh-dot.qr-dot-stale {
  background: #c97e3e;
  box-shadow: 0 0 6px #c97e3e;
  animation: none;
}

/* ---------- Location section block ---------- */
.queue-location-block {
  margin-bottom: 24px;
  border: 1px solid var(--border, #2c2c2c);
  border-radius: 12px;
  overflow: hidden;
  background: var(--surface, #181818);
}

.queue-location-header {
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding: 14px 18px;
  background: var(--surface2, #1f1f1f);
  border-bottom: 1px solid var(--border, #2c2c2c);
}

.queue-location-name {
  display: flex;
  align-items: center;
  gap: 10px;
  font-family: 'Manrope', sans-serif;
  font-size: 16px;
  font-weight: 700;
  color: var(--white, #f5f5f5);
  letter-spacing: -0.01em;
}

.queue-location-stats {
  display: flex;
  gap: 14px;
  font-family: 'JetBrains Mono', monospace;
  font-size: 11px;
  color: var(--muted, #8a8a8a);
  text-transform: uppercase;
  letter-spacing: 0.06em;
}

.queue-location-stats span strong {
  color: var(--white, #f5f5f5);
  font-weight: 600;
}

.queue-location-stats .qls-marked {
  color: var(--gold-lt, #d4ae52);
}

/* ---------- Lead row ---------- */
.queue-lead {
  display: grid;
  grid-template-columns: 28px 1fr auto;
  gap: 10px;
  align-items: center;
  padding: 11px 16px 11px 20px;
  border-bottom: 1px solid #232323;
  transition: background 0.12s;
}

.queue-lead:last-child { border-bottom: 0; }
.queue-lead:hover { background: #1c1c1c; }

.queue-lead.is-marked {
  opacity: 0.45;
  background: #161616;
}
.queue-lead.is-marked:hover { background: #1a1a1a; }
.queue-lead.is-marked .ql-name { text-decoration: line-through; }

.ql-position {
  font-family: 'JetBrains Mono', monospace;
  font-size: 11px;
  font-weight: 500;
  color: var(--muted, #8a8a8a);
  text-align: center;
}

.ql-name-block {
  display: flex;
  flex-direction: column;
  gap: 3px;
  min-width: 0;
}

.ql-name {
  font-family: 'JetBrains Mono', monospace;
  font-size: 13px;
  font-weight: 600;
  color: var(--white, #f5f5f5);
  letter-spacing: 0.02em;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.ql-meta {
  font-family: 'JetBrains Mono', monospace;
  font-size: 11px;
  color: var(--muted, #8a8a8a);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
  letter-spacing: 0.02em;
}

/* Option A: stage · age · last-call inline under the name */
.ql-meta-line {
  display: flex;
  gap: 9px;
  align-items: center;
  flex-wrap: wrap;
  margin-top: 4px;
  font-family: 'JetBrains Mono', monospace;
  font-size: 10px;
  color: var(--muted, #8a8a8a);
}
.ql-meta-line .ql-stage {
  font-size: 9px;
  padding: 2px 6px;
  letter-spacing: 0.04em;
}
.ql-meta-line .ql-stage.stage-new       { color: var(--gold-lt, #d4ae52); }
.ql-meta-line .ql-stage.stage-responded { color: #71b88c; }
.ql-meta-line .ql-stage.stage-contacted { color: #aaaaaa; }
.ql-meta-line .ql-age,
.ql-meta-line .ql-lastcall {
  font-size: 10px;
  color: var(--muted, #8a8a8a);
  text-align: left;
}
.ql-meta-line .ql-lastcall.never { color: #c97e3e; }

.ql-meta-marked {
  font-family: 'JetBrains Mono', monospace;
  font-size: 10px;
  color: var(--gold-lt, #d4ae52);
  margin-top: 2px;
  letter-spacing: 0.04em;
}

.ql-stage {
  font-family: 'JetBrains Mono', monospace;
  font-size: 10px;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.06em;
  padding: 4px 9px;
  border-radius: 4px;
  text-align: center;
  white-space: nowrap;
}

.ql-stage.stage-new       { background: rgba(212, 174, 82, 0.14); color: var(--gold-lt, #d4ae52); border: 1px solid rgba(212, 174, 82, 0.3); }
.ql-stage.stage-responded { background: rgba(74, 158, 99, 0.14);  color: #71b88c; border: 1px solid rgba(74, 158, 99, 0.3); }
.ql-stage.stage-contacted { background: rgba(132, 132, 132, 0.14); color: #aaaaaa; border: 1px solid rgba(132, 132, 132, 0.3); }

.ql-age,
.ql-lastcall {
  font-family: 'JetBrains Mono', monospace;
  font-size: 12px;
  color: var(--white, #f5f5f5);
  text-align: right;
  white-space: nowrap;
  overflow: visible;
}

.ql-lastcall.never {
  color: #c97e3e;
}

.ql-action {
  display: flex;
  justify-content: flex-end;
  align-items: center;
  gap: 8px;
}

/* Open in GHL — primary action (the way reps actually work the lead) */
.ql-open-btn {
  display: inline-flex;
  align-items: center;
  padding: 7px 14px;
  background: linear-gradient(135deg, var(--gold, #b8962e) 0%, var(--gold-lt, #d4ae52) 100%);
  border: 1px solid var(--gold, #b8962e);
  border-radius: 5px;
  color: #0a0a0a;
  font-family: 'Manrope', sans-serif;
  font-size: 11px;
  font-weight: 700;
  letter-spacing: 0.04em;
  text-transform: uppercase;
  text-decoration: none;
  cursor: pointer;
  white-space: nowrap;
  transition: box-shadow 0.15s, transform 0.05s;
  box-shadow: 0 0 8px rgba(184, 150, 46, 0.2);
}

.ql-open-btn:hover {
  box-shadow: 0 0 14px rgba(184, 150, 46, 0.5);
}

.ql-open-btn:active {
  transform: translateY(1px);
}

.queue-lead.is-marked .ql-open-btn {
  background: var(--surface2, #1f1f1f);
  border-color: var(--border, #2c2c2c);
  color: var(--muted, #8a8a8a);
  box-shadow: none;
}

.ql-mark-btn {
  padding: 7px 12px;
  background: transparent;
  border: 1px solid var(--gold-dim, #8a6e20);
  border-radius: 5px;
  color: var(--gold-lt, #d4ae52);
  font-family: 'Manrope', sans-serif;
  font-size: 11px;
  font-weight: 600;
  letter-spacing: 0.04em;
  text-transform: uppercase;
  cursor: pointer;
  transition: background 0.15s, color 0.15s, border-color 0.15s;
  white-space: nowrap;
}

.ql-mark-btn:hover {
  background: var(--gold-dim, #8a6e20);
  color: #0a0a0a;
  border-color: var(--gold, #b8962e);
}

.ql-mark-btn.unmark {
  border-color: #3a3a3a;
  color: var(--muted, #8a8a8a);
}
.ql-mark-btn.unmark:hover {
  background: #2a2a2a;
  color: var(--white, #f5f5f5);
}

/* ---------- Spanish flag button + state ---------- */

.ql-flag-btn {
  padding: 7px 11px;
  background: transparent;
  border: 1px solid #4a8c5e;
  border-radius: 5px;
  color: #71b88c;
  font-family: 'Manrope', sans-serif;
  font-size: 11px;
  font-weight: 700;
  letter-spacing: 0.06em;
  text-transform: uppercase;
  cursor: pointer;
  transition: background 0.15s, color 0.15s, border-color 0.15s;
  white-space: nowrap;
}

.ql-flag-btn:hover {
  background: rgba(74, 158, 99, 0.18);
  border-color: #71b88c;
  color: #b3e0c2;
}

.ql-flag-btn.unflag {
  border-color: #3a3a3a;
  color: var(--muted, #8a8a8a);
}
.ql-flag-btn.unflag:hover {
  background: #2a2a2a;
  color: var(--white, #f5f5f5);
}

/* Flagged row state — keep visible (unlike marked) but with a green-tinted accent */
.queue-lead.is-flagged {
  background: rgba(74, 158, 99, 0.04);
  border-left: 3px solid #4a8c5e;
}
.queue-lead.is-flagged:hover { background: rgba(74, 158, 99, 0.08); }

.queue-lead.is-flagged.is-marked {
  background: rgba(74, 158, 99, 0.02);
  border-left-color: #2c5a3a;
}

/* ES badge inline next to the lead label */
.ql-flag-badge {
  display: inline-flex;
  align-items: center;
  gap: 3px;
  margin-left: 8px;
  padding: 2px 7px;
  background: rgba(74, 158, 99, 0.18);
  border: 1px solid rgba(113, 184, 140, 0.45);
  border-radius: 4px;
  color: #b3e0c2;
  font-family: 'JetBrains Mono', monospace;
  font-size: 10px;
  font-weight: 700;
  letter-spacing: 0.06em;
  text-transform: uppercase;
  vertical-align: 1px;
}

.ql-meta-flagged {
  font-family: 'JetBrains Mono', monospace;
  font-size: 10px;
  color: #71b88c;
  margin-top: 2px;
  letter-spacing: 0.04em;
}

/* ---------- Admin modal: Spanish handler section ---------- */

.qa-spanish-section {
  margin-bottom: 20px;
  padding: 14px 16px;
  background: rgba(74, 158, 99, 0.06);
  border: 1px solid rgba(74, 158, 99, 0.25);
  border-radius: 8px;
}

.qa-spanish-label {
  display: flex;
  align-items: center;
  gap: 8px;
  font-family: 'Manrope', sans-serif;
  font-size: 13px;
  font-weight: 700;
  color: var(--white, #f5f5f5);
  margin-bottom: 10px;
  text-transform: uppercase;
  letter-spacing: 0.04em;
}

.qa-spanish-row {
  display: flex;
  gap: 10px;
  margin-bottom: 8px;
}

.qa-spanish-help {
  font-family: 'JetBrains Mono', monospace;
  font-size: 10px;
  color: var(--muted, #8a8a8a);
  line-height: 1.5;
}

.qa-section-divider {
  height: 1px;
  background: var(--border, #2c2c2c);
  margin: 18px 0 14px;
}

.qa-section-label {
  font-family: 'JetBrains Mono', monospace;
  font-size: 10px;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.08em;
  color: var(--muted, #8a8a8a);
  margin-bottom: 12px;
}

/* ---------- Empty state ---------- */
.queue-empty {
  text-align: center;
  padding: 60px 20px;
  border: 1px dashed var(--border, #2c2c2c);
  border-radius: 12px;
}

.queue-empty-title {
  font-family: 'Manrope', sans-serif;
  font-size: 18px;
  font-weight: 600;
  color: var(--white, #f5f5f5);
  margin-bottom: 6px;
}

.queue-empty-text {
  font-family: 'JetBrains Mono', monospace;
  font-size: 12px;
  color: var(--muted, #8a8a8a);
}

/* ---------- Loading state ---------- */
.queue-loading {
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 14px;
  padding: 60px 20px;
}

.queue-spinner {
  width: 28px;
  height: 28px;
  border: 2px solid var(--border, #2c2c2c);
  border-top-color: var(--gold, #b8962e);
  border-radius: 50%;
  animation: queue-spin 0.8s linear infinite;
}

@keyframes queue-spin {
  to { transform: rotate(360deg); }
}

.queue-loading-text {
  font-family: 'JetBrains Mono', monospace;
  font-size: 11px;
  color: var(--muted, #8a8a8a);
  letter-spacing: 0.06em;
  text-transform: uppercase;
}

/* ---------- Admin assignment modal ---------- */
.queue-modal-backdrop {
  position: fixed;
  inset: 0;
  background: rgba(0, 0, 0, 0.7);
  z-index: 100;
  display: none;
  align-items: center;
  justify-content: center;
  padding: 20px;
}

.queue-modal-backdrop.open { display: flex; }

.queue-modal {
  background: var(--surface, #181818);
  border: 1px solid var(--border, #2c2c2c);
  border-radius: 12px;
  width: 100%;
  max-width: 720px;
  max-height: 85vh;
  display: flex;
  flex-direction: column;
  overflow: hidden;
}

.queue-modal-header {
  padding: 16px 20px;
  border-bottom: 1px solid var(--border, #2c2c2c);
  display: flex;
  justify-content: space-between;
  align-items: center;
}

.queue-modal-title {
  font-family: 'Manrope', sans-serif;
  font-size: 17px;
  font-weight: 700;
  color: var(--white, #f5f5f5);
}

.queue-modal-close {
  background: transparent;
  border: 0;
  color: var(--muted, #8a8a8a);
  font-size: 20px;
  cursor: pointer;
  padding: 0 4px;
  line-height: 1;
}
.queue-modal-close:hover { color: var(--white, #f5f5f5); }

.queue-modal-body {
  padding: 16px 20px;
  overflow-y: auto;
  flex: 1;
}

.queue-modal-footer {
  padding: 14px 20px;
  border-top: 1px solid var(--border, #2c2c2c);
  display: flex;
  justify-content: flex-end;
  gap: 10px;
  background: var(--surface2, #1f1f1f);
}

/* Assignment grid in modal */
.qa-grid {
  display: grid;
  grid-template-columns: 180px 1fr;
  gap: 10px 14px;
  align-items: center;
}

.qa-loc-name {
  font-family: 'Manrope', sans-serif;
  font-size: 13px;
  font-weight: 600;
  color: var(--white, #f5f5f5);
}

.qa-rep-select {
  padding: 7px 10px;
  background: var(--surface2, #1f1f1f);
  border: 1px solid var(--border, #2c2c2c);
  border-radius: 5px;
  color: var(--white, #f5f5f5);
  font-family: 'Manrope', sans-serif;
  font-size: 13px;
  cursor: pointer;
}

.qa-rep-select:hover { border-color: #3a3a3a; }

.queue-btn-primary,
.queue-btn-secondary {
  padding: 9px 18px;
  border-radius: 6px;
  font-family: 'Manrope', sans-serif;
  font-size: 12px;
  font-weight: 600;
  letter-spacing: 0.04em;
  text-transform: uppercase;
  cursor: pointer;
  border: 1px solid var(--border, #2c2c2c);
  transition: background 0.15s, color 0.15s;
}

.queue-btn-primary {
  background: linear-gradient(135deg, var(--gold, #b8962e) 0%, var(--gold-lt, #d4ae52) 100%);
  color: #0a0a0a;
  border-color: var(--gold, #b8962e);
  box-shadow: 0 0 12px rgba(184, 150, 46, 0.25);
}
.queue-btn-primary:hover { box-shadow: 0 0 18px rgba(184, 150, 46, 0.45); }

.queue-btn-secondary {
  background: var(--surface2, #1f1f1f);
  color: var(--white, #f5f5f5);
}
.queue-btn-secondary:hover { background: #262626; }

/* ---------- Responsive: tighten on smaller screens ---------- */
@media (max-width: 980px) {
  .queue-lead {
    grid-template-columns: 30px 1fr 110px 60px 80px 260px;
    gap: 12px;
    padding: 10px 14px;
  }
  .queue-statbar { grid-template-columns: 1fr 1fr; }
}

@media (max-width: 720px) {
  .queue-lead {
    grid-template-columns: 1fr auto;
    gap: 8px;
    grid-template-areas:
      "name action"
      "meta meta"
      "tags tags";
  }
  .ql-position { display: none; }
  .ql-name-block { grid-area: name; }
  .ql-action {
  display: flex;
  justify-content: flex-end;
  align-items: center;
  gap: 6px;
}

/* Actions = gold-outline icon button (bolt only) */
.ql-btn-actions {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  padding: 7px 10px;
  background: rgba(212, 174, 82, 0.1);
  border: 1px solid rgba(212, 174, 82, 0.35);
  border-radius: 5px;
  color: var(--gold-lt, #d4ae52);
  cursor: pointer;
  transition: background 0.15s, color 0.15s;
}
.ql-btn-actions:hover {
  background: var(--gold, #b8962e);
  color: #0a0a0a;
}
.ql-btn-actions .ql-ico { display: block; }
}

/* Home tile status line — used to show "X leads need Spanish today" */
.tile-status {
  margin: 12px 0 0;
  padding: 8px 12px;
  background: rgba(184, 150, 46, 0.08);
  border: 1px solid rgba(184, 150, 46, 0.25);
  border-radius: 6px;
  font-family: 'JetBrains Mono', monospace;
  font-size: 11px;
  letter-spacing: 0.04em;
  color: var(--gold-lt, #d4ae52);
  text-transform: uppercase;
}

/* ════════════════════════════════════════════════════════════════════
   MODULE 8.1 — Lead Card Actions
   Append to the end of queue.css
   ════════════════════════════════════════════════════════════════════ */

/* ─── Actions button on lead card ──────────────────────────────── */
.ql-btn-actions {
  background: var(--surface3);
  border: 1px solid var(--gold-dim);
  color: var(--gold-lt);
  display: inline-flex;
  align-items: center;
  gap: 6px;
  cursor: pointer;
  font-family: var(--sans);
  font-weight: 600;
  font-size: 0.8rem;
  padding: 0.5rem 0.85rem;
  border-radius: var(--radius);
  transition: all 0.15s;
  white-space: nowrap;
}
.ql-btn-actions:hover {
  background: var(--gold);
  color: #0a0a0a;
  border-color: var(--gold);
}
.ql-btn-actions .ql-ico { width: 14px; height: 14px; }
.ql-btn-actions:hover .ql-ico { color: #0a0a0a; }

/* Inline SVGs inside lead-card buttons (Open in GHL, Mark Called) */
.ql-btn-ghl > svg,
.ql-btn-called > svg { width: 14px; height: 14px; }

/* ─── Actions modal ────────────────────────────────────────────── */
.qa-modal-inner {
  width: 100%;
  max-width: 540px;
}

.qa-header {
  padding: 1.25rem 1.5rem;
  border-bottom: 1px solid var(--border);
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 1rem;
  background: var(--bg-soft);
}
.qa-header-info { flex: 1; min-width: 0; }
.qa-header-eyebrow {
  font-family: var(--mono);
  font-size: 0.65rem;
  text-transform: uppercase;
  letter-spacing: 0.2em;
  color: var(--gold);
  margin-bottom: 6px;
}
.qa-header-title {
  font-family: var(--mono);
  font-size: 1rem;
  font-weight: 700;
  color: var(--white);
  letter-spacing: -0.01em;
  margin-bottom: 4px;
  word-break: break-all;
}
.qa-header-sub {
  font-family: var(--mono);
  font-size: 0.75rem;
  color: var(--muted);
}
.qa-close {
  background: transparent;
  border: 1px solid var(--border2);
  color: var(--muted);
  width: 30px; height: 30px;
  border-radius: var(--radius-sm);
  display: flex; align-items: center; justify-content: center;
  cursor: pointer;
  transition: all 0.15s;
  flex-shrink: 0;
}
.qa-close:hover { color: var(--white); background: var(--surface2); }
.qa-close svg { width: 14px; height: 14px; }

.qa-body {
  padding: 1.5rem;
  max-height: 60vh;
  overflow-y: auto;
}

.qa-section { margin-bottom: 1.5rem; }
.qa-section:last-child { margin-bottom: 0; }
.qa-section-label {
  font-family: var(--mono);
  font-size: 0.66rem;
  text-transform: uppercase;
  letter-spacing: 0.2em;
  color: var(--gold);
  margin-bottom: 0.65rem;
  display: flex;
  align-items: center;
  gap: 0.5rem;
}
.qa-section-label::before {
  content: '';
  flex: 0 0 14px;
  height: 1px;
  background: linear-gradient(90deg, var(--gold), transparent);
}
.qa-section-label::after {
  content: '';
  flex: 1;
  height: 1px;
  background: linear-gradient(90deg, var(--border), transparent);
}

.qa-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(140px, 1fr));
  gap: 8px;
  align-items: stretch; /* equal-height cells: 1- and 2-line buttons match (overrides the .qa-grid align-items:center from the assignment modal above) */
}

.qa-action {
  padding: 0.55rem 0.7rem;
  background: var(--surface2);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  color: var(--text);
  font-size: 0.8rem;
  font-weight: 600;
  font-family: var(--sans);
  text-align: left;
  display: flex;
  align-items: center;
  gap: 0.5rem;
  cursor: pointer;
  transition: all 0.15s;
  line-height: 1.2;
}
.qa-action:hover {
  background: var(--surface3);
  border-color: var(--gold-dim);
  color: var(--gold-lt);
  transform: translateY(-1px);
}
.qa-action svg {
  width: 16px; height: 16px;
  color: var(--muted);
  flex-shrink: 0;
  transition: color 0.15s;
}
.qa-action:hover svg { color: var(--gold-lt); }

.qa-action.danger:hover {
  border-color: var(--red);
  color: var(--red);
  background: rgba(217, 107, 107, 0.08);
}
.qa-action.danger:hover svg { color: var(--red); }

.qa-action.success:hover {
  border-color: var(--green);
  color: var(--green);
  background: rgba(106, 191, 123, 0.08);
}
.qa-action.success:hover svg { color: var(--green); }

.qa-action.warning:hover {
  border-color: var(--yellow);
  color: var(--yellow);
  background: rgba(201, 146, 42, 0.08);
}
.qa-action.warning:hover svg { color: var(--yellow); }

.qa-note-input {
  width: 100%;
  background: var(--bg);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  color: var(--text);
  font-family: var(--sans);
  font-size: 0.9rem;
  padding: 0.65rem 0.85rem;
  margin-top: 8px;
  transition: border-color 0.15s;
}
.qa-note-input:focus { outline: none; border-color: var(--gold-dim); }
.qa-note-input::placeholder { color: var(--muted2); }

.qa-footer {
  padding: 1rem 1.5rem;
  border-top: 1px solid var(--border);
  background: var(--bg-soft);
  font-family: var(--mono);
  font-size: 0.7rem;
  color: var(--muted);
  text-transform: uppercase;
  letter-spacing: 0.1em;
  display: flex;
  justify-content: space-between;
  align-items: center;
}
.qa-footer-hint {
  display: inline-flex;
  align-items: center;
  gap: 6px;
}
.qa-footer-hint svg {
  width: 11px;
  height: 11px;
  color: var(--gold);
}

/* ─── Nested confirm dialog ────────────────────────────────────── */
.qa-confirm-backdrop {
  position: absolute;
  inset: 0;
  background: rgba(0, 0, 0, 0.55);
  backdrop-filter: blur(4px);
  -webkit-backdrop-filter: blur(4px);
  display: none;
  align-items: center;
  justify-content: center;
  padding: 1.5rem;
  z-index: 10;
  border-radius: var(--radius-xl);
}
.qa-confirm-backdrop.open {
  display: flex;
  animation: qaFade 0.15s ease-out;
}
@keyframes qaFade {
  from { opacity: 0; } to { opacity: 1; }
}
@keyframes qaSlide {
  from { opacity: 0; transform: translateY(-8px) scale(0.98); }
  to   { opacity: 1; transform: translateY(0) scale(1); }
}

.qa-confirm {
  background: var(--surface);
  border: 1px solid var(--red);
  border-radius: var(--radius-lg);
  padding: 1.5rem;
  width: 100%;
  max-width: 380px;
  box-shadow: 0 12px 40px rgba(217, 107, 107, 0.15);
  animation: qaSlide 0.18s cubic-bezier(0.22, 1, 0.36, 1);
}
.qa-confirm-icon {
  width: 38px; height: 38px;
  border-radius: 50%;
  background: rgba(217, 107, 107, 0.12);
  border: 1px solid rgba(217, 107, 107, 0.3);
  display: flex;
  align-items: center;
  justify-content: center;
  margin-bottom: 0.85rem;
  color: var(--red);
}
.qa-confirm-icon svg { width: 18px; height: 18px; }
.qa-confirm-title {
  font-size: 1rem;
  font-weight: 700;
  color: var(--white);
  margin-bottom: 0.3rem;
}
.qa-confirm-body {
  font-size: 0.88rem;
  color: var(--muted);
  line-height: 1.55;
  margin-bottom: 1.25rem;
}
.qa-confirm-body strong { color: var(--text); }
.qa-confirm-actions {
  display: flex;
  gap: 8px;
  justify-content: flex-end;
}
.qa-confirm-btn {
  padding: 0.55rem 1rem;
  border-radius: var(--radius);
  font-family: var(--sans);
  font-weight: 600;
  font-size: 0.85rem;
  cursor: pointer;
  border: 1px solid var(--border2);
  background: var(--surface2);
  color: var(--text);
  transition: all 0.15s;
}
.qa-confirm-btn:hover { background: var(--surface3); }
.qa-confirm-btn.danger {
  background: var(--red);
  border-color: var(--red);
  color: #0a0a0a;
}
.qa-confirm-btn.danger:hover { background: #c25555; border-color: #c25555; }

/* ─── Action toast ─────────────────────────────────────────────── */
.qa-toast {
  position: fixed;
  bottom: 2rem;
  left: 50%;
  transform: translateX(-50%) translateY(80px);
  background: var(--surface);
  border: 1px solid var(--green);
  border-radius: var(--radius);
  padding: 0.85rem 1.25rem;
  color: var(--green);
  font-size: 0.88rem;
  font-weight: 600;
  box-shadow: 0 12px 30px rgba(0, 0, 0, 0.5);
  z-index: 200;
  opacity: 0;
  transition: all 0.3s cubic-bezier(0.22, 1, 0.36, 1);
  display: flex;
  align-items: center;
  gap: 0.6rem;
  pointer-events: none;
  max-width: 90vw;
}
.qa-toast.show {
  opacity: 1;
  transform: translateX(-50%) translateY(0);
}
.qa-toast svg { width: 16px; height: 16px; flex-shrink: 0; }
.qa-toast[data-kind="error"] {
  border-color: var(--red);
  color: var(--red);
}

/* Open state for the new modal */
.queue-modal-backdrop#qa-modal { display: none; }
.queue-modal-backdrop#qa-modal.open {
  display: flex;
  align-items: flex-start;
  justify-content: center;
  padding: 4rem 1.5rem;
  animation: qaFade 0.18s ease-out;
}
.queue-modal-backdrop#qa-modal.open .qa-modal-inner {
  animation: qaSlide 0.22s cubic-bezier(0.22, 1, 0.36, 1);
}

.queue-me{display:flex;align-items:center;gap:10px;background:var(--panel-2,#141414);border:1px solid var(--border,#2c2c2c);border-radius:10px;padding:8px 14px}
.queue-me-av{width:30px;height:30px;border-radius:50%;background:linear-gradient(135deg,var(--gold,#b8962e),var(--gold-lt,#d4ae52));color:#0a0a0a;font-weight:800;display:flex;align-items:center;justify-content:center;font-size:13px}
.queue-me-name{font-weight:700;font-size:14px}
.queue-me-email{font-family:'JetBrains Mono',monospace;font-size:10px;color:var(--muted,#8a8a8a);letter-spacing:.04em}

/* ── 2-per-row collapsible board ── */
#queue-list-container{display:grid;grid-template-columns:1fr 1fr;gap:16px;align-items:start}
@media(max-width:880px){#queue-list-container{grid-template-columns:1fr}}

.queue-loc{background:var(--panel,#181818);border:1px solid var(--border,#2c2c2c);border-radius:13px;overflow:hidden;position:relative}
.queue-loc::before{content:'';position:absolute;left:0;top:0;bottom:0;width:4px;background:linear-gradient(180deg,var(--gold,#b8962e),var(--gold-lt,#d4ae52))}
.queue-loc.open{border-color:rgba(212,174,82,.3)}
.queue-loc-head{display:flex;align-items:center;gap:12px;padding:15px 18px 15px 20px;cursor:pointer;user-select:none}
.queue-loc-head:hover{background:rgba(255,255,255,.015)}
.queue-caret{width:18px;height:18px;flex-shrink:0;color:var(--muted,#8a8a8a);transition:transform .18s}
.queue-loc.open .queue-caret{transform:rotate(90deg);color:var(--gold-lt,#d4ae52)}
.queue-loc-name{font-size:16px;font-weight:800;letter-spacing:-.01em}
.queue-rep-chip{font-family:'JetBrains Mono',monospace;font-size:10px;font-weight:600;letter-spacing:.05em;text-transform:uppercase;color:var(--gold-lt,#d4ae52);background:rgba(212,174,82,.1);padding:4px 9px;border-radius:5px;border:1px solid rgba(212,174,82,.25)}
.queue-rep-chip.unassigned{color:#666;background:transparent;border:1px dashed var(--border,#2c2c2c)}
.queue-loc-summary{margin-left:auto;display:flex;align-items:center;gap:14px}
.queue-bar{width:84px;height:6px;border-radius:3px;background:var(--border,#2c2c2c);overflow:hidden}
.queue-bar > i{display:block;height:100%;background:linear-gradient(90deg,var(--gold,#b8962e),var(--gold-lt,#d4ae52));border-radius:3px;transition:width .2s}
.queue-counts{font-family:'JetBrains Mono',monospace;font-size:11px;color:var(--muted,#8a8a8a);display:flex;gap:12px;white-space:nowrap}
.queue-counts strong{color:var(--txt,#ececec)}
.queue-counts .qc-called strong{color:#3ba776}
.queue-loc-body{display:none;border-top:1px solid var(--border,#2c2c2c)}
.queue-loc.open .queue-loc-body{display:block}

/* expand/collapse-all buttons */
.queue-exp-toggle{display:inline-flex;gap:2px;background:var(--border,#2c2c2c);border-radius:8px;padding:3px}
.queue-exp-toggle button{font-family:'JetBrains Mono',monospace;font-size:10px;letter-spacing:.06em;text-transform:uppercase;background:transparent;color:var(--muted,#8a8a8a);border:0;padding:7px 12px;border-radius:6px;cursor:pointer}
.queue-exp-toggle button:hover{color:var(--gold-lt,#d4ae52)}