/* ============================================================
   engage.css — Module 16 Engage, HUB-native page styles
   Scoped to #page-engage. Tokens (--bg, --gold, etc.) and the
   Manrope/JetBrains font load come from styles.css — not here.
   ANCHOR: extracted from engage-standalone.html <style> block.
   ============================================================ */

/* ===== ANCHOR: header ===== */
#page-engage .eng-header{display:flex;align-items:center;gap:16px;
  padding-bottom:20px;border-bottom:1px solid var(--border);margin-bottom:20px}
#page-engage .eng-logo{width:58px;height:58px;border-radius:var(--radius-lg);
  background:linear-gradient(145deg,rgba(184,150,46,.22),rgba(184,150,46,.06));
  border:1px solid rgba(184,150,46,.35);display:flex;align-items:center;
  justify-content:center;flex-shrink:0}
#page-engage .eng-logo svg{width:28px;height:28px}
#page-engage .eng-title h1{font-weight:700;font-size:2rem;letter-spacing:-.03em;color:var(--white)}
#page-engage .eng-title .tag{font-size:.88rem;color:var(--muted)}
#page-engage .eng-title .tag b{color:var(--gold-lt);font-weight:600}
#page-engage .eng-header-right{margin-left:auto;display:flex;flex-direction:column;gap:5px;align-items:flex-end}
#page-engage .rep-label{font-family:var(--mono);font-size:.6rem;letter-spacing:.14em;
  text-transform:uppercase;color:var(--muted2)}
#page-engage .rep-select{background:var(--surface2);color:var(--text);border:1px solid var(--border2);
  border-radius:var(--radius-sm);font-family:var(--mono);font-size:.78rem;
  padding:6px 10px;cursor:pointer}

/* ===== ANCHOR: live banner ===== */
#page-engage .live-banner{display:flex;align-items:center;gap:20px;flex-wrap:wrap;
  background:var(--surface);border:1px solid var(--border);
  border-radius:var(--radius-lg);padding:13px 18px;margin-bottom:12px}
#page-engage .live-dot{width:7px;height:7px;border-radius:50%;background:var(--green);
  box-shadow:0 0 8px var(--green)}
#page-engage .lb-seg{font-family:var(--mono);font-size:.68rem;letter-spacing:.1em;
  text-transform:uppercase;color:var(--muted);display:flex;gap:6px;align-items:center}
#page-engage .lb-seg b{color:var(--white)}
#page-engage .lb-div{width:1px;height:16px;background:var(--border2)}
#page-engage .lb-refresh{margin-left:auto}
#page-engage .btn-refresh{font-family:var(--mono);font-size:.66rem;letter-spacing:.08em;
  text-transform:uppercase;background:var(--surface2);color:var(--muted);
  border:1px solid var(--border2);border-radius:var(--radius-sm);
  padding:6px 12px;cursor:pointer;transition:.12s}
#page-engage .btn-refresh:hover{border-color:var(--gold-dim);color:var(--gold-lt)}

/* ===== ANCHOR: A/B list toggle ===== */
#page-engage .ab-toggle{display:flex;gap:0;border:1px solid var(--border2);
  border-radius:var(--radius-sm);overflow:hidden}
#page-engage .ab-btn{font-family:var(--mono);font-size:.66rem;font-weight:700;
  letter-spacing:.06em;text-transform:uppercase;background:var(--surface2);
  color:var(--muted);border:none;padding:6px 14px;cursor:pointer;transition:.12s}
#page-engage .ab-btn + .ab-btn{border-left:1px solid var(--border2)}
#page-engage .ab-btn:hover{color:var(--gold-lt)}
#page-engage .ab-btn.active{background:linear-gradient(145deg,var(--gold-lt),var(--gold));
  color:#1a1407}
#page-engage .ab-btn .ab-count{opacity:.7;font-weight:500;margin-left:5px}
#page-engage .ab-btn.active .ab-count{opacity:.85}

/* ===== ANCHOR: layout ===== */
#page-engage .eng-layout{display:grid;grid-template-columns:250px 1fr;gap:14px;
  height:calc(100vh - 230px);min-height:420px}
#page-engage .worklist{background:var(--surface);border:1px solid var(--border);
  border-radius:var(--radius-lg);overflow:hidden;
  display:flex;flex-direction:column;min-height:0}
#page-engage #eng-worklist{overflow-y:auto;flex:1;min-height:0}
#page-engage .wl-head{padding:11px 15px;font-family:var(--mono);font-size:.62rem;
  letter-spacing:.14em;text-transform:uppercase;color:var(--muted);
  border-bottom:1px solid var(--border);display:flex;justify-content:space-between}
#page-engage .wl-head b{color:var(--gold-lt)}
#page-engage .wl-item{padding:11px 15px;border-bottom:1px solid var(--border);cursor:pointer;
  display:flex;flex-direction:column;gap:4px;border-left:3px solid transparent;transition:.12s}
#page-engage .wl-item:hover{background:var(--surface2)}
#page-engage .wl-item.active{background:var(--surface2);border-left-color:var(--gold)}
#page-engage .wl-item .nm{font-size:.9rem;font-weight:600;color:var(--text)}
#page-engage .wl-item .meta{font-family:var(--mono);font-size:.64rem;color:var(--muted2);
  display:flex;gap:6px;align-items:center;flex-wrap:wrap}
#page-engage .pill{font-family:var(--mono);font-size:.58rem;font-weight:700;padding:2px 6px;
  border-radius:4px}
#page-engage .pill.sms{background:rgba(127,168,192,.14);color:#8fb6cc}
#page-engage .pill.call{background:rgba(184,150,46,.14);color:var(--gold-lt)}
#page-engage .pill.call_vm{background:rgba(184,150,46,.14);color:var(--gold-lt)}
#page-engage .claim-tag{font-family:var(--mono);font-size:.56rem;letter-spacing:.05em;
  padding:1px 5px;border-radius:3px;text-transform:uppercase}
#page-engage .claim-tag.open{background:var(--surface3);color:var(--muted)}
#page-engage .claim-tag.claimed{background:var(--gold-glow);color:var(--gold-lt)}
#page-engage .wl-loc{font-family:var(--mono);font-size:.58rem;color:var(--muted);
  text-transform:uppercase;letter-spacing:.05em}

/* ===== ANCHOR: variant row ===== */
#page-engage .variant-row{display:flex;margin-bottom:14px}
#page-engage .wl-empty{padding:20px 15px;font-family:var(--mono);font-size:.72rem;
  color:var(--muted2);text-align:center}

/* ===== ANCHOR: due-time stamp ===== */
#page-engage .wl-due{font-family:var(--mono);font-size:.6rem;letter-spacing:.04em;
  color:var(--muted2)}
#page-engage .wl-due.overdue{color:var(--red)}
#page-engage .ctx .v.overdue{color:var(--red);font-weight:700}

/* ===== ANCHOR: claim row ===== */
#page-engage .claim-row{display:flex;align-items:center;gap:12px;
  padding:11px 20px;border-bottom:1px solid var(--border);background:var(--bg-soft)}
#page-engage .claim-state{font-family:var(--mono);font-size:.66rem;letter-spacing:.06em;
  text-transform:uppercase}
#page-engage .claim-state.open{color:var(--muted)}
#page-engage .claim-state.claimed{color:var(--gold-lt)}
#page-engage .claim-row .eng-btn{margin-left:auto}

/* ===== ANCHOR: card ===== */
#page-engage .eng-card{background:var(--surface);border:1px solid var(--border);
  border-radius:var(--radius-lg);overflow-y:auto;
  max-height:100%;min-height:0}
#page-engage .card-empty{padding:60px 30px;text-align:center;color:var(--muted2);
  font-family:var(--mono);font-size:.8rem}
#page-engage .card-head{padding:10px 20px;border-bottom:1px solid var(--border);
  display:flex;justify-content:space-between;align-items:flex-start}
#page-engage .lead-id .nm{font-size:1.05rem;font-weight:700;color:var(--white)}
#page-engage .lead-id .loc{font-family:var(--mono);font-size:.66rem;letter-spacing:.08em;
  text-transform:uppercase;color:var(--muted2)}
#page-engage .head-right{display:flex;flex-direction:column;align-items:flex-end;gap:6px}
#page-engage .channel-tag{font-family:var(--mono);font-size:.64rem;font-weight:700;
  padding:5px 11px;border-radius:6px;text-transform:uppercase;letter-spacing:.06em}
#page-engage .channel-tag.sms{background:rgba(127,168,192,.12);color:#8fb6cc;
  border:1px solid rgba(127,168,192,.35)}
#page-engage .channel-tag.call,#page-engage .channel-tag.call_vm{background:var(--gold-glow);
  color:var(--gold-lt);border:1px solid rgba(184,150,46,.4)}
#page-engage .ghl-btn{font-family:var(--mono);font-size:.6rem;font-weight:700;letter-spacing:.06em;
  padding:4px 10px;border-radius:var(--radius-sm);border:1px solid var(--border2);
  background:var(--surface2);color:var(--muted);cursor:pointer;transition:.12s}
#page-engage .ghl-btn:hover{border-color:var(--gold-dim);color:var(--gold-lt)}
#page-engage .ghl-btn.gold{background:linear-gradient(145deg,var(--gold-lt),var(--gold));
  color:#1a1407;border-color:var(--gold);font-weight:700}
#page-engage .ghl-btn.gold:hover{filter:brightness(1.08);color:#1a1407}

#page-engage .ctx{display:flex;border-bottom:1px solid var(--border)}
#page-engage .ctx div{padding:6px 20px;border-right:1px solid var(--border);flex:1}
#page-engage .ctx div:last-child{border-right:none}
#page-engage .ctx .k{font-family:var(--mono);font-size:.56rem;letter-spacing:.12em;
  text-transform:uppercase;color:var(--muted2)}
#page-engage .ctx .v{font-family:var(--mono);font-size:.8rem;color:var(--text);margin-top:2px}
#page-engage .ctx .v.day{color:var(--gold-lt);font-weight:700}

#page-engage .card-body{padding:18px 20px}
#page-engage .section-l{font-family:var(--mono);font-size:.6rem;letter-spacing:.14em;
  text-transform:uppercase;color:var(--muted);margin-bottom:8px}
#page-engage .section-l .hint{color:var(--muted2);text-transform:none;letter-spacing:0}

#page-engage .thread-ph{background:var(--bg);border:1px dashed var(--border2);
  border-radius:var(--radius);padding:18px;margin-bottom:18px;text-align:center;
  font-family:var(--mono);font-size:.72rem;color:var(--muted2)}

/* ===== ANCHOR: conversation thread ===== */
#page-engage .eng-thread{background:var(--bg);border:1px solid var(--border2);
  border-radius:var(--radius);padding:12px;margin-bottom:18px;
  max-height:230px;overflow-y:auto;display:flex;flex-direction:column;gap:8px}
#page-engage .eng-thread .thread-ph{margin:0;border:none;background:transparent;
  padding:24px 12px}
#page-engage .thread-ph.err{color:var(--red)}

#page-engage .msg{max-width:80%;display:flex;flex-direction:column;gap:3px}
#page-engage .msg.in{align-self:flex-start}
#page-engage .msg.out{align-self:flex-end}
#page-engage .msg-meta{font-family:var(--mono);font-size:.54rem;letter-spacing:.06em;
  text-transform:uppercase;color:var(--muted2)}
#page-engage .msg.out .msg-meta{text-align:right}
#page-engage .msg-body{font-family:var(--sans);font-size:.84rem;line-height:1.5;
  padding:8px 11px;border-radius:var(--radius-sm);
  overflow-wrap:anywhere;word-break:break-word;min-width:0}
#page-engage .msg.in .msg-body{background:var(--surface2);color:var(--text);
  border:1px solid var(--border2);border-top-left-radius:3px}
#page-engage .msg.out .msg-body{background:var(--gold-glow);color:var(--gold-lt);
  border:1px solid rgba(184,150,46,.3);border-top-right-radius:3px}
#page-engage .msg-link{color:var(--gold-lt);text-decoration:underline;
  text-underline-offset:2px;font-weight:600}
#page-engage .msg.in .msg-link{color:#8fb6cc}

#page-engage .draft{background:var(--bg);border:1px dashed rgba(127,168,192,.4);
  border-radius:var(--radius);padding:12px;margin-bottom:14px}
#page-engage .draft textarea{width:100%;background:transparent;border:none;color:var(--text);
  font-family:var(--sans);font-size:.9rem;resize:vertical;min-height:60px;outline:none}

#page-engage .script{background:var(--bg);border:1px dashed rgba(184,150,46,.4);
  border-radius:var(--radius);padding:13px;margin-bottom:14px;
  font-size:.84rem;color:var(--muted);line-height:1.6}

#page-engage .actions{display:flex;gap:8px;flex-wrap:wrap}
#page-engage .eng-btn{font-family:var(--mono);font-size:.7rem;font-weight:500;padding:9px 15px;
  border-radius:var(--radius-sm);border:1px solid var(--border2);
  background:var(--surface2);color:var(--text);cursor:pointer;transition:.12s;
  letter-spacing:.03em}
#page-engage .eng-btn:hover{border-color:var(--muted)}
#page-engage .eng-btn.gold{background:linear-gradient(145deg,var(--gold-lt),var(--gold));
  color:#1a1407;border-color:var(--gold);font-weight:700}
#page-engage .eng-btn.gold:hover{filter:brightness(1.08)}
#page-engage .eng-btn.ok{border-color:rgba(106,191,123,.5);color:var(--green)}
#page-engage .eng-btn.warn{border-color:rgba(217,107,107,.5);color:var(--red)}
#page-engage .eng-btn.es{border-color:rgba(106,191,123,.55);color:#b3e0c2;
  background:rgba(74,158,99,0.10);font-weight:700}
#page-engage .eng-btn.es:hover{border-color:rgba(106,191,123,.85);
  background:rgba(74,158,99,0.18)}
#page-engage .eng-btn.actions{border-color:var(--gold-dim);color:var(--gold-lt);
  background:rgba(184,150,46,0.08);font-weight:700}
#page-engage .eng-btn.actions:hover{border-color:var(--gold);
  background:rgba(184,150,46,0.16);color:var(--gold-lt)}
#page-engage .eng-btn.ghost{background:transparent}
#page-engage .eng-btn:disabled{opacity:.4;cursor:not-allowed}
#page-engage .outcome-l{font-family:var(--mono);font-size:.6rem;letter-spacing:.12em;
  text-transform:uppercase;color:var(--muted);margin:4px 0 8px}

/* ===== ANCHOR: toast ===== */
#page-engage .eng-toast{position:fixed;bottom:24px;left:50%;transform:translateX(-50%);
  background:var(--surface3);border:1px solid var(--border2);
  border-radius:var(--radius);padding:11px 20px;font-family:var(--mono);
  font-size:.76rem;color:var(--text);opacity:0;transition:.25s;pointer-events:none;z-index:50}
#page-engage .eng-toast.show{opacity:1}
#page-engage .eng-toast.err{border-color:rgba(217,107,107,.5);color:var(--red)}
#page-engage .eng-toast.ok{border-color:rgba(106,191,123,.5);color:var(--green)}
#page-engage .rep-name{font-family:var(--mono);font-size:.78rem;
  color:var(--gold-lt);font-weight:600}

/* ===== ANCHOR: Log Outcome dropdown (Engage cosmetic) ===== */
#page-engage .eng-dd{position:relative;display:inline-flex}
#page-engage .eng-dd-caret{margin-left:6px;font-size:.7em;opacity:.85}
#page-engage .eng-dd-menu{position:absolute;bottom:calc(100% + 6px);left:0;z-index:30;
  min-width:210px;background:var(--surface2);border:1px solid var(--border2);
  border-radius:var(--radius-sm);padding:5px;display:none;flex-direction:column;gap:2px;
  box-shadow:0 8px 24px rgba(0,0,0,.45)}
#page-engage .eng-dd.open .eng-dd-menu{display:flex}
#page-engage .eng-dd-item{font-family:var(--mono);font-size:.74rem;text-align:left;
  padding:8px 11px;border:none;background:transparent;color:var(--text);cursor:pointer;
  border-radius:4px;transition:.12s}
#page-engage .eng-dd-item:hover{background:var(--surface3);color:var(--gold-lt)}
#page-engage .eng-dd-sep{height:1px;background:var(--border2);margin:4px 2px}

/* ===== ANCHOR: location filter (Engage live banner) ===== */
#page-engage .eng-loc-wrap{display:flex;align-items:center;gap:7px}
#page-engage .eng-loc-label{font-family:var(--mono);font-size:.6rem;letter-spacing:.12em;
  text-transform:uppercase;color:var(--muted2)}
#page-engage .eng-loc-filter{background:var(--surface2);color:var(--text);
  border:1px solid var(--border2);border-radius:var(--radius-sm);
  font-family:var(--mono);font-size:.72rem;padding:6px 10px;cursor:pointer}

/* ===== ANCHOR: location clock chip (Module 28) ===== */
#page-engage .loc .eng-tz{display:inline-block;margin-left:8px;font-family:var(--mono);
  font-size:.62rem;letter-spacing:.06em;color:var(--gold-lt);
  border:1px solid var(--gold-dim);background:var(--gold-glow);
  border-radius:99px;padding:1px 8px;vertical-align:middle}
#page-engage .loc .eng-tz:empty{display:none}

/* ===== ANCHOR: worklist GHL badge ===== */
#page-engage .wl-top{display:flex;justify-content:space-between;align-items:center;gap:8px}
#page-engage .wl-ghl{font-family:var(--mono);font-size:.56rem;font-weight:700;letter-spacing:.06em;
  padding:2px 7px;border-radius:var(--radius-sm);border:1px solid var(--gold-dim);
  background:var(--gold-glow);color:var(--gold-lt);text-decoration:none;
  white-space:nowrap;flex-shrink:0;transition:.12s}
#page-engage .wl-ghl:hover{border-color:var(--gold);background:rgba(184,150,46,.22)}

/* ===== ANCHOR: Book in Zenoti button (Module 28) ===== */
#page-engage .eng-book-btn{font-family:var(--sans);font-size:.78rem;font-weight:600;
  padding:.45rem .8rem;border-radius:var(--radius-sm);cursor:pointer;transition:all .15s;
  border:1px solid #2bb8a3;color:#3fd4bd;background:rgba(43,184,163,.10)}
#page-engage .eng-book-btn:hover{background:rgba(43,184,163,.20);border-color:#3fd4bd;color:#5ee3d0}