/* ════════════════════════════════════════════════════════════════════
   DNA+ CONNECT · ENGAGE REDESIGN LAYER
   Loaded after engage.css — restyles the live Engage pod (worklist + detail)
   to the design reference (design-reference/engage.css). Visual only:
   no engage.js / markup changes; all ids, data-* hooks, handlers preserved.
   Scoped under #page-engage.
   ════════════════════════════════════════════════════════════════════ */

#page-engage{max-width:1560px}

/* ── header (icon tile + title + acting-as) ─────────────────────────── */
#page-engage .eng-header{display:flex;align-items:center;gap:1.1rem;
  padding-bottom:1.2rem;border-bottom:1px solid var(--border);margin-bottom:1.3rem}
#page-engage .eng-logo{width:54px;height:54px;border-radius:var(--radius-lg);display:grid;place-items:center;
  background:var(--grad-gold-btn);border:1px solid transparent;box-shadow:0 3px 18px rgba(184,150,46,.3);flex:0 0 auto}
#page-engage .eng-logo svg{width:24px;height:24px;stroke:#0a0a0a}
#page-engage .eng-title h1{font-family:var(--sans);font-weight:700;font-size:1.7rem;letter-spacing:-.025em;color:var(--white)}
#page-engage .eng-title .tag{font-family:var(--mono);font-size:.7rem;letter-spacing:.06em;text-transform:uppercase;
  color:var(--muted);margin-top:.45rem}
#page-engage .eng-title .tag b{color:var(--gold-lt);font-weight:600}
#page-engage .eng-header-right{margin-left:auto;text-align:right;line-height:1.5}
#page-engage .rep-label{display:block;font-family:var(--mono);font-size:.58rem;letter-spacing:.18em;text-transform:uppercase;color:var(--muted2)}
#page-engage .rep-name{font-weight:700;font-size:.95rem;color:var(--gold-lt);letter-spacing:-.01em}

/* ── live banner / control bar ──────────────────────────────────────── */
#page-engage .live-banner{display:flex;align-items:center;gap:1rem;flex-wrap:wrap;
  background:var(--bg-soft);border:1px solid var(--border);border-radius:var(--radius-lg);
  padding:.7rem 1rem;margin-bottom:1.4rem}
#page-engage .lb-seg{display:inline-flex;align-items:center;gap:.45rem;font-family:var(--mono);font-size:.66rem;
  letter-spacing:.08em;text-transform:uppercase;color:var(--muted2)}
#page-engage .lb-seg b{color:var(--gold-lt);font-weight:600}
#page-engage .lb-seg:first-child{color:var(--green);font-weight:600;letter-spacing:.16em}
#page-engage .live-dot{width:7px;height:7px;border-radius:50%;background:var(--green);
  box-shadow:0 0 8px var(--green);animation:pulse 1.8s var(--ease) infinite}
#page-engage .lb-div{width:1px;height:14px;background:var(--border2);flex:0 0 auto}
#page-engage .ab-toggle{display:flex;gap:3px;background:var(--surface);border:1px solid var(--border);border-radius:99px;padding:3px}
#page-engage .ab-btn{display:inline-flex;align-items:center;gap:.45rem;background:transparent;border:0;color:var(--muted);
  font-family:var(--sans);font-size:.76rem;font-weight:600;padding:.34rem .9rem;border-radius:99px;transition:all .18s var(--ease)}
#page-engage .ab-btn:hover{color:var(--text)}
#page-engage .ab-btn.active{background:var(--surface3);color:var(--white);box-shadow:inset 0 1px 0 rgba(255,255,255,.05)}
#page-engage .ab-count{font-family:var(--mono);font-size:.66rem;color:var(--muted2)}
#page-engage .ab-btn.active .ab-count{color:var(--gold-lt)}
/* Calls / Texts / Reviews sub-tabs — same gold-pill recipe as .ab-toggle/.ab-btn,
   mono uppercase labels, gold underline (inset box-shadow) marks the active tab. */
#page-engage .eng-tabs{display:flex;gap:3px;background:var(--surface);border:1px solid var(--border);border-radius:99px;padding:3px}
#page-engage .eng-tab-btn{display:inline-flex;align-items:center;background:transparent;border:0;color:var(--muted);
  font-family:var(--mono);font-size:.66rem;font-weight:600;letter-spacing:.1em;text-transform:uppercase;
  padding:.34rem .9rem;border-radius:99px;cursor:pointer;transition:all .18s var(--ease)}
#page-engage .eng-tab-btn:hover{color:var(--text)}
#page-engage .eng-tab-btn.active{color:var(--gold-lt);box-shadow:inset 0 -2px 0 var(--gold)}
#page-engage .eng-loc-wrap{display:inline-flex;align-items:center;gap:.6rem;margin-left:auto}
#page-engage .eng-loc-label{font-family:var(--mono);font-size:.58rem;letter-spacing:.16em;text-transform:uppercase;color:var(--muted2)}
#page-engage .eng-loc-filter{background:var(--surface);border:1px solid var(--border2);color:var(--text);
  font-family:var(--sans);font-size:.8rem;font-weight:600;padding:.4rem .7rem;border-radius:var(--radius);cursor:pointer;transition:border-color .15s}
#page-engage .eng-loc-filter:hover{border-color:var(--gold-dim)}
#page-engage .eng-roster-inline{font-family:var(--mono);font-size:.58rem;letter-spacing:.08em;text-transform:uppercase;color:var(--muted2)}

/* Task 1: no-clinics-assigned-today fail-open notice — muted, small, sits
   above the worklist. Not shown for admins or scoped reps (JS toggles [hidden]). */
#page-engage .eng-scope-note{font-family:var(--mono);font-size:.66rem;letter-spacing:.04em;
  color:var(--muted2);background:var(--bg-soft);border:1px solid var(--border);
  border-radius:var(--radius);padding:.55rem .9rem;margin-bottom:.9rem}
#page-engage .eng-scope-note[hidden]{display:none}

/* ── two-pane layout ────────────────────────────────────────────────── */
#page-engage .eng-layout{display:grid;grid-template-columns:310px 1fr;gap:1.2rem;align-items:start}

/* ── worklist ───────────────────────────────────────────────────────── */
#page-engage .worklist{background:var(--bg-soft);border:1px solid var(--border);border-radius:var(--radius-lg);
  overflow:hidden;position:sticky;top:calc(70px + var(--ta-h, 0px))}
#page-engage .wl-head{display:flex;align-items:center;justify-content:space-between;padding:.85rem 1.1rem;
  border-bottom:1px solid var(--border);font-family:var(--mono);font-size:.62rem;font-weight:500;letter-spacing:.18em;
  text-transform:uppercase;color:var(--gold-dim)}
#page-engage .wl-head b{font-family:var(--mono);font-size:.7rem;font-weight:600;color:var(--gold-lt);background:var(--surface);
  border:1px solid var(--border2);border-radius:99px;min-width:22px;height:20px;padding:0 .4rem;display:grid;place-items:center}
#page-engage #eng-worklist{display:flex;flex-direction:column;max-height:calc(100vh - 220px);overflow-y:auto}
#page-engage .wl-empty{padding:1.2rem 1.1rem;font-family:var(--mono);font-size:.64rem;letter-spacing:.06em;
  text-transform:uppercase;color:var(--muted2)}
#page-engage .wl-item{position:relative;text-align:left;background:transparent;border:0;border-bottom:1px solid var(--border);
  padding:.85rem 1.1rem .85rem 1.25rem;display:flex;flex-direction:column;gap:.5rem;transition:background .15s;cursor:pointer}
#page-engage .wl-item:last-child{border-bottom:0}
#page-engage .wl-item::before{content:'';position:absolute;left:0;top:0;bottom:0;width:3px;background:transparent;transition:background .15s}
#page-engage .wl-item:hover{background:var(--surface)}
#page-engage .wl-item.active{background:var(--surface2)}
#page-engage .wl-item.active::before{background:var(--grad-gold-btn);box-shadow:0 0 10px var(--gold-glow)}
#page-engage .wl-top{display:flex;align-items:center;justify-content:space-between;gap:.5rem}
#page-engage .wl-top .nm{font-weight:700;font-size:.95rem;color:var(--white);letter-spacing:-.01em;white-space:nowrap}
#page-engage .wl-ghl{display:inline-flex;align-items:center;gap:.25rem;font-family:var(--mono);font-size:.54rem;font-weight:600;
  letter-spacing:.1em;text-transform:uppercase;color:var(--gold-lt);border:1px solid var(--gold-dim);
  background:var(--gold-glow);border-radius:99px;padding:.12rem .45rem;text-decoration:none}
#page-engage .wl-item .meta{display:flex;flex-wrap:wrap;align-items:center;gap:.35rem;font-family:var(--mono);
  font-size:.5rem;letter-spacing:.1em;text-transform:uppercase;color:var(--muted2)}
#page-engage .wl-item .meta .pill,#page-engage .wl-item .meta .wl-loc,#page-engage .wl-item .meta .claim-tag{
  font-family:var(--mono);font-size:.5rem;font-weight:500;letter-spacing:.1em;text-transform:uppercase;
  border:1px solid var(--border2);border-radius:99px;padding:.1rem .4rem;line-height:1.5}
#page-engage .wl-item .meta .pill{color:var(--gold-lt);border-color:var(--gold-dim);background:var(--gold-glow)}
#page-engage .wl-item .meta .wl-loc{color:var(--muted2)}
#page-engage .wl-item .meta .claim-tag.open{color:var(--green);border-color:color-mix(in srgb,var(--green) 38%,transparent)}
#page-engage .wl-item .meta .claim-tag.claimed{color:var(--gold-lt);border-color:var(--gold-dim);background:var(--gold-glow)}
/* draft-source chip (Texts tab batch rows) — AI reuses the gold pill recipe; template is muted/ghost */
#page-engage .wl-item .meta .pill.drafted-ai{color:var(--gold-lt);border-color:var(--gold-dim);background:var(--gold-glow)}
#page-engage .wl-item .meta .pill.drafted-tpl{color:var(--muted);border-color:var(--border2);background:transparent}
#page-engage .wl-due{font-family:var(--mono);font-size:.62rem;letter-spacing:.04em;color:var(--muted)}
#page-engage .wl-due.overdue{color:var(--red)}

/* ── detail card ────────────────────────────────────────────────────── */
#page-engage .eng-card{background:var(--bg-soft);border:1px solid var(--border);border-radius:var(--radius-lg);padding:1rem 1.5rem 1.6rem}
/* condense the top: tighter name row + less space before the context strip */
#page-engage .card-head{align-items:center}
#page-engage .ctx{margin:.7rem 0 .55rem}
#page-engage .eng-card .card-empty{color:var(--muted2);font-family:var(--mono);font-size:.7rem;letter-spacing:.08em;
  text-transform:uppercase;text-align:center;padding:3rem 1rem}
#page-engage .card-head{display:flex;align-items:flex-start;justify-content:space-between;gap:1.2rem;flex-wrap:wrap}
#page-engage .card-head .lead-id .nm{font-weight:700;font-size:1.5rem;color:var(--white);letter-spacing:-.025em}
#page-engage .card-head .lead-id .loc{display:flex;align-items:center;gap:.7rem;margin-top:.3rem;
  font-family:var(--mono);font-size:.62rem;letter-spacing:.14em;text-transform:uppercase;color:var(--muted)}
#page-engage .eng-tz{font-family:var(--mono);font-size:.6rem;font-weight:600;letter-spacing:.06em;color:var(--gold-lt);
  border:1px solid var(--gold-dim);background:var(--gold-glow);border-radius:99px;padding:.14rem .5rem;text-transform:none}
/* before-8am-local hold warning — same red recipe as .eng-btn.warn / .wl-due.overdue */
#page-engage .eng-tz.hold{color:var(--red);border-color:color-mix(in srgb,var(--red) 42%,transparent);
  background:color-mix(in srgb,var(--red) 12%,transparent);text-transform:uppercase;letter-spacing:.08em}
#page-engage .wl-item .meta .wl-loc.hold{color:var(--red);border-color:color-mix(in srgb,var(--red) 42%,transparent);
  background:color-mix(in srgb,var(--red) 12%,transparent)}
/* chip + claim on ONE centered line (override engage.css flex-direction:column) */
#page-engage .head-right{display:flex;flex-direction:row;align-items:center;gap:.6rem;flex-wrap:nowrap;justify-content:flex-end}
/* channel chip centered on the meta row (between name-block and the buttons) */
#page-engage .card-head{position:relative}
#page-engage .channel-tag.eng-chip-mid{position:absolute;left:50%;bottom:.5rem;transform:translateX(-50%);margin:0}
@media(max-width:760px){#page-engage .channel-tag.eng-chip-mid{position:static;transform:none;left:auto;bottom:auto;margin-top:.4rem}}
/* inline claim status chip under the lead name */
#page-engage .loc .claim-state{font-family:var(--mono);font-size:.54rem;font-weight:600;letter-spacing:.1em;text-transform:uppercase;
  border:1px solid var(--border2);border-radius:99px;padding:.06rem .42rem;color:var(--muted2)}
#page-engage .loc .claim-state.claimed{color:var(--gold-lt);border-color:var(--gold-dim);background:var(--gold-glow)}
#page-engage .channel-tag{font-family:var(--mono);font-size:.56rem;font-weight:600;letter-spacing:.12em;text-transform:uppercase;
  color:var(--gold-lt);border:1px solid var(--gold-dim);background:var(--gold-glow);border-radius:99px;padding:.18rem .6rem}

/* context strip */
#page-engage .ctx{display:grid;grid-template-columns:repeat(3,1fr);gap:1px;background:var(--border);border:1px solid var(--border);
  border-radius:var(--radius);overflow:hidden;margin:1.3rem 0}
#page-engage .ctx > div{background:var(--bg-soft);padding:.9rem 1.1rem}
#page-engage .ctx .k{font-family:var(--mono);font-size:.56rem;letter-spacing:.12em;text-transform:uppercase;color:var(--muted2)}
#page-engage .ctx .v{font-weight:600;font-size:1rem;color:var(--white);margin-top:.4rem}
#page-engage .ctx .v.day{font-family:var(--mono);font-weight:600;color:var(--gold-lt)}
#page-engage .ctx .v.overdue{font-family:var(--mono);color:var(--red);font-weight:600}

/* claim row */
#page-engage .claim-row{display:flex;align-items:center;justify-content:space-between;gap:1rem;padding:.9rem 0;
  border-top:1px solid var(--border);border-bottom:1px solid var(--border);margin-bottom:.4rem}
#page-engage .claim-state{font-family:var(--mono);font-size:.62rem;letter-spacing:.16em;text-transform:uppercase;color:var(--muted)}
#page-engage .claim-state.claimed{color:var(--gold-lt)}

/* section labels (tightened to reduce overall panel height) */
#page-engage .section-l,#page-engage .outcome-l{font-family:var(--mono);font-size:.6rem;letter-spacing:.18em;
  text-transform:uppercase;color:var(--gold-dim);margin:.85rem 0 .5rem}
#page-engage .card-body > .section-l:first-child{margin-top:.3rem}
#page-engage .section-l .hint{color:var(--muted2);letter-spacing:.04em;text-transform:none;font-weight:400}

/* ── conversation thread ────────────────────────────────────────────── */
#page-engage .eng-thread{background:var(--bg);border:1px solid var(--border);border-radius:var(--radius);padding:.9rem 1.1rem;
  max-height:230px;overflow-y:auto;display:flex;flex-direction:column;gap:.8rem}
#page-engage .thread-ph{font-family:var(--mono);font-size:.64rem;letter-spacing:.06em;text-transform:uppercase;color:var(--muted2);padding:.5rem 0}
#page-engage .thread-ph.err{color:var(--red)}
#page-engage .msg{display:flex;flex-direction:column;gap:.3rem;max-width:82%}
#page-engage .msg.out{align-self:flex-end;align-items:flex-end}
#page-engage .msg.in{align-self:flex-start;align-items:flex-start}
#page-engage .msg-meta{font-family:var(--mono);font-size:.52rem;letter-spacing:.12em;text-transform:uppercase;color:var(--muted2)}
#page-engage .msg-body{padding:.65rem .9rem;border-radius:var(--radius);font-size:.84rem;line-height:1.5}
#page-engage .msg.out .msg-body{background:var(--gold-glow);border:1px solid color-mix(in srgb,var(--gold-dim) 75%,transparent);
  color:color-mix(in srgb,var(--gold-lt) 78%,var(--text))}
#page-engage .msg.in .msg-body{background:var(--surface2);border:1px solid var(--border2);color:var(--text)}

/* drafted-message box + call script */
#page-engage .draft textarea{width:100%;min-height:90px;resize:vertical;background:var(--surface);border:1px solid var(--border2);
  border-radius:var(--radius);padding:.8rem .95rem;color:var(--text);font-family:var(--sans);font-size:.86rem;line-height:1.5;transition:border-color .15s}
#page-engage .draft textarea:focus{outline:none;border-color:var(--gold-dim)}
#page-engage .script{border:1px dashed var(--border2);border-radius:var(--radius);padding:.95rem 1.1rem;
  font-size:.82rem;color:var(--muted);background:rgba(0,0,0,.18)}

/* ── action buttons ─────────────────────────────────────────────────── */
/* NOTE: :not(.eng-btn) so the action-ROW container rule never hits the
   "Actions" BUTTON, which also carries the .actions class — that collision was
   adding margin-top to the button and pushing it out of alignment. */
#page-engage .actions:not(.eng-btn),#page-engage .variant-row{display:flex;flex-wrap:wrap;align-items:center;gap:.5rem;margin-top:.7rem}
/* fixed height + centered content so icon buttons line up exactly with text ones */
#page-engage .eng-btn{display:inline-flex;align-items:center;justify-content:center;gap:.35rem;height:34px;line-height:1;
  font-family:var(--mono);font-size:.62rem;font-weight:600;
  letter-spacing:.08em;text-transform:uppercase;padding:0 .8rem;border-radius:var(--radius-sm);
  border:1px solid var(--border2);background:var(--surface2);color:var(--muted);transition:all .15s;cursor:pointer}
#page-engage .eng-btn svg{width:12px;height:12px;flex:0 0 auto;fill:none;stroke:currentColor}
#page-engage .eng-btn:hover{color:var(--text);border-color:var(--gold-dim)}
#page-engage .eng-btn.gold,#page-engage .eng-btn.ok,#page-engage .eng-book-btn{background:var(--grad-gold-btn);
  border-color:transparent;color:#0a0a0a;box-shadow:0 1px 8px rgba(184,150,46,.22)}
#page-engage .eng-btn.gold:hover,#page-engage .eng-btn.ok:hover,#page-engage .eng-book-btn:hover{filter:brightness(1.06);color:#0a0a0a}
#page-engage .eng-btn.ghost{background:transparent}
#page-engage .eng-btn.actions{color:var(--gold-lt);border-color:var(--gold-dim);background:var(--gold-glow)}
#page-engage .eng-btn.es{color:var(--green);border-color:color-mix(in srgb,var(--green) 42%,transparent);background:transparent}
#page-engage .eng-btn.es:hover{background:color-mix(in srgb,var(--green) 13%,transparent);color:var(--green)}
#page-engage .eng-btn.warn{color:var(--red);border-color:color-mix(in srgb,var(--red) 42%,transparent);background:transparent;margin-left:auto}
#page-engage .eng-btn.warn:hover{background:color-mix(in srgb,var(--red) 12%,transparent);border-color:var(--red);color:var(--red)}
#page-engage .eng-book-btn{font-family:var(--mono);font-size:.62rem;font-weight:600;letter-spacing:.08em;text-transform:uppercase;
  padding:.5rem .8rem;border-radius:var(--radius-sm);cursor:pointer}

/* outcome dropdown */
#page-engage .eng-dd{position:relative;display:inline-block}
#page-engage .eng-dd-menu{position:absolute;top:calc(100% + 6px);left:0;z-index:30;min-width:200px;display:none;
  background:var(--surface2);border:1px solid var(--border2);border-radius:var(--radius);box-shadow:var(--shadow-pop);padding:.3rem}
#page-engage .eng-dd.open .eng-dd-menu{display:block}
#page-engage .eng-dd-item{display:block;width:100%;text-align:left;background:transparent;border:0;color:var(--text);
  font-family:var(--sans);font-size:.8rem;padding:.5rem .6rem;border-radius:var(--radius-sm);cursor:pointer;transition:background .12s}
#page-engage .eng-dd-item:hover{background:var(--surface3);color:var(--gold-lt)}
#page-engage .eng-dd-sep{height:1px;background:var(--border);margin:.3rem 0}
#page-engage .eng-dd-caret{margin-left:.2rem}

/* ── Log Outcome disposition drawer (Task 4) — same scrim+panel recipe
   as #conv-panel/#ans-panel, restyled black-and-gold for Engage ───────── */
#page-engage #eng-disp-scrim{position:fixed;inset:0;z-index:4000;background:rgba(0,0,0,.55);
  backdrop-filter:blur(2px);opacity:0;pointer-events:none;transition:opacity .25s var(--ease)}
#page-engage #eng-disp-scrim.show{opacity:1;pointer-events:auto}
#page-engage #eng-disp-panel{position:fixed;top:0;right:0;z-index:4001;height:100vh;width:min(420px,92vw);
  background:var(--bg-soft);border-left:1px solid var(--border);box-shadow:-20px 0 60px rgba(0,0,0,.5);
  transform:translateX(100%);transition:transform .28s var(--ease);display:flex;flex-direction:column;pointer-events:none}
#page-engage #eng-disp-panel.show{transform:translateX(0);pointer-events:auto}
#page-engage .eng-disp-head{display:flex;align-items:flex-start;justify-content:space-between;gap:1rem;
  padding:1.3rem 1.4rem 1.1rem;border-bottom:1px solid var(--border)}
#page-engage .eng-disp-eyebrow{font-family:var(--mono);font-size:.6rem;letter-spacing:.16em;text-transform:uppercase;color:var(--gold-dim)}
#page-engage .eng-disp-title{font-size:1.15rem;font-weight:700;color:var(--white);margin-top:.35rem;letter-spacing:-.01em}
#page-engage .eng-disp-close{width:30px;height:30px;border-radius:var(--radius-sm);display:grid;place-items:center;flex:0 0 auto;
  background:transparent;border:1px solid var(--border);color:var(--muted);font-size:1.2rem;line-height:1;cursor:pointer;transition:all .15s var(--ease)}
#page-engage .eng-disp-close:hover{color:var(--gold-lt);border-color:var(--gold-dim);background:var(--gold-glow)}
#page-engage .eng-disp-body{flex:1;overflow-y:auto;padding:1.3rem 1.4rem 2rem;display:flex;flex-direction:column}
#page-engage .eng-disp-l{font-family:var(--mono);font-size:.6rem;letter-spacing:.18em;text-transform:uppercase;color:var(--gold-dim);margin-bottom:.9rem}
#page-engage .eng-disp-choices{display:flex;flex-direction:column;gap:.6rem}
#page-engage .eng-disp-choices .eng-btn{width:100%;height:50px;font-size:.74rem;border-radius:var(--radius)}
#page-engage .eng-disp-choices .eng-btn.sel{background:var(--grad-gold-btn);border-color:transparent;color:#0a0a0a;box-shadow:0 1px 8px rgba(184,150,46,.22)}
#page-engage .eng-disp-choices .eng-btn.sel:hover{filter:brightness(1.06);color:#0a0a0a}
#page-engage .eng-disp-back{margin-top:1.1rem;align-self:flex-start}
#page-engage .eng-disp-err{font-family:var(--mono);font-size:.68rem;color:var(--red);margin-top:.9rem;line-height:1.5}
#page-engage .eng-disp-err:empty{display:none}
#page-engage .eng-disp-form{display:flex;flex-direction:column;gap:.9rem;margin-top:1.1rem}
#page-engage .eng-disp-field{display:flex;flex-direction:column;gap:.4rem}
#page-engage .eng-disp-lbl{font-family:var(--mono);font-size:.58rem;letter-spacing:.12em;text-transform:uppercase;color:var(--muted2)}
#page-engage .eng-disp-form textarea,#page-engage .eng-disp-form input,#page-engage .eng-disp-form select{
  width:100%;background:var(--surface);border:1px solid var(--border2);border-radius:var(--radius);
  padding:.7rem .85rem;color:var(--text);font-family:var(--sans);font-size:.85rem;transition:border-color .15s}
#page-engage .eng-disp-form textarea{min-height:80px;resize:vertical;line-height:1.5}
#page-engage .eng-disp-form textarea:focus,#page-engage .eng-disp-form input:focus,#page-engage .eng-disp-form select:focus{outline:none;border-color:var(--gold-dim)}
#page-engage .eng-disp-form select{cursor:pointer}
#page-engage .eng-disp-submit{width:100%;height:42px;margin-top:.2rem}

/* ── responsive ─────────────────────────────────────────────────────── */
@media(max-width:1000px){#page-engage .eng-layout{grid-template-columns:1fr}#page-engage .worklist{position:static}
  #page-engage #eng-worklist{max-height:340px}}
@media(max-width:620px){#page-engage .ctx{grid-template-columns:1fr}#page-engage .card-head{flex-direction:column}
  #page-engage .head-right{align-items:stretch;width:100%}#page-engage .eng-btn.warn{margin-left:0}}

#page-engage .tx-editor{width:100%;box-sizing:border-box;background:var(--eng-field-bg,#141414);
  color:var(--eng-fg,#e8e8e8);border:1px solid var(--eng-line,#2a2a2a);border-radius:10px;
  padding:.6rem .7rem;font:inherit;line-height:1.4;resize:vertical;min-height:5.5rem}
#page-engage .tx-editor:focus{outline:none;border-color:var(--eng-gold,#d4ae52)}
#page-engage .tx-count{margin:.25rem 0 .5rem;font-size:.72rem;letter-spacing:.02em;color:var(--eng-muted,#8a8a8a)}
#page-engage .tx-count.warn{color:var(--eng-gold,#d4ae52)}
#page-engage .tx-count.err{color:#e0685f}
#page-engage .pill.drafted-edit{background:rgba(90,150,220,.16);color:#7fb0e6;border:1px solid rgba(90,150,220,.35)}
#page-engage .wl-sendall{padding:.5rem .25rem .75rem}

/* Send later (Task 3): the "Send later" button + its preset popover, and the
   ⏰ scheduled pill (worklist row + card head) that marks a row excluded from Send all. */
#page-engage .pill.scheduled{background:rgba(184,150,46,.14);color:var(--gold-lt);border:1px solid var(--gold-dim)}
#page-engage .eng-schedule-wrap{position:relative;display:inline-block}
/* open UPWARD — the Send-later button sits at the bottom of a tall card, so a downward
   popover falls below the fold. bottom:100% anchors the presets above the button. */
#page-engage .eng-schedule-pop{position:absolute;bottom:calc(100% + 6px);left:0;z-index:30;
  display:flex;flex-direction:column;gap:.3rem;min-width:170px;padding:.4rem;
  background:var(--surface2);border:1px solid var(--border2);border-radius:var(--radius);box-shadow:var(--shadow-pop)}
#page-engage .eng-schedule-pop[hidden]{display:none}   /* explicit display:flex above overrides the hidden attr — restore it */
#page-engage .eng-schedule-pop .eng-btn{width:100%;justify-content:flex-start}

/* worklist row HOLD chip (before-8am-local guard) — both tabs */
#page-engage .wl-hold{display:inline-block;margin-left:.4rem;padding:.05rem .45rem;border-radius:999px;
  font-size:.62rem;font-weight:700;letter-spacing:.06em;text-transform:uppercase;
  background:rgba(224,104,95,.16);color:#e0685f;border:1px solid rgba(224,104,95,.4)}

/* Issue 4: explicit claim UX — a small tag on the row instead of greying it out.
   Other rep's live claim: muted "🔒 name". Mine: gold "mine". */
#page-engage .wl-claim-tag{display:inline-block;margin-left:.4rem;padding:.05rem .45rem;border-radius:999px;
  font-size:.62rem;font-weight:600;letter-spacing:.04em}
#page-engage .wl-claim-tag.other{color:var(--muted2);border:1px solid var(--border2);background:transparent}
#page-engage .wl-claim-tag.mine{color:var(--gold-lt);border:1px solid var(--gold-dim);background:var(--gold-glow)}
#page-engage .eng-claim-banner{padding:.35rem .7rem;margin-bottom:.6rem;border-radius:var(--radius);
  font-size:.78rem;color:var(--eng-gold,#d4ae52);background:rgba(212,174,82,.12);
  border:1px solid rgba(212,174,82,.35)}
#page-engage .eng-claim-banner[hidden]{display:none}
#page-engage .eng-btn.claim{color:var(--gold-lt);border-color:var(--gold-dim);background:transparent}
#page-engage .eng-btn.claim:hover{background:var(--gold-glow);color:var(--gold-lt)}
#page-engage .eng-btn.unclaim{color:var(--muted);border-color:var(--border2);background:transparent}

/* Issue 3: hide-on-hold toggle, live-banner right side */
#page-engage .eng-hold-toggle{display:inline-flex;align-items:center;gap:.35rem;margin-left:auto;
  font-family:var(--mono);font-size:.62rem;letter-spacing:.06em;text-transform:uppercase;
  color:var(--muted2);cursor:pointer}
#page-engage .eng-hold-toggle input{accent-color:var(--gold);cursor:pointer}